People are prisoners of their phones. That’s why they’re called cell
phones.
SpiritScience
In Canada we unfortunately have almost no options when it
comes to cell phone providers. If we want full coverage coast to coast then we
have to use Bell, Rogers or Telus. All of the smaller players are at the mercy
of the Big 3 (a cartel sanctioned and enabled by the CRTC) who grant them the
minimum access allowed under the law. And you guessed it; the law is the CRTC. This
explains why our cell phone bills are among the highest in the world.
I had a recent incident with my cell phone provider – one of
the Big 3 – that had steam coming out of my ears! I’m on a two-year plan and it’s
a loyalty plan. I’ve discovered that means I’m loyal to them; they’re not loyal
to me. The cost of a plan during a contracted period is, or should be fixed.
Much to my surprise last month my plan went up $5. I got my hostage taker on
the phone and demanded to know why my plan had been hijacked while I’m on
contract. They decided to raise one of my features (unlimited long distance to
the U.S.) from $15 - $20 a month. At a time when long distance prices are
coming down dramatically or disappearing with the ability to call over WiFi, it
boggles the mind that not only did they tamper with my contract but they had
the unmitigated gall to raise this option by $5. This is out and outright
thievery!
In a less than congenial fashion I told
them exactly what I thought of them and informed them that if they didn’t remove
the charge immediately from this bill and from future bills that I was
cancelling my plan and going to one of the other cartel members. Of course they
credited my account immediately; but that really isn’t the point. The point is
that they do anything they want and get away with it. And we have no options.
In the U.S. almost every major cell phone provider offers WiFi calling which
allows for FREE long distance as long as you make calls on WiFi. Here these
Canadian bandits are raising cell phone long distance and do not offer WiFi
calling North America wide. What recourse do we have? NONE! Canada, we are
screwed when it comes to cell phone plans in general and cell phone long
distance. If we want or need full coverage then we’re stuck with the cartel
which makes us all hostages of a rigged system.
Today’s generation will never know the satisfaction of slamming down
the phone during an angry hang up!
geezerplanet
Make someone smile today.
Geri