The charges
are correct. The airline now charges for emotional baggage as well.
Unknown
Once
upon a time, in the olden days, when we purchased tickets to the theatre, we
called the theatre, made the purchase over the phone and gave the
reservationist our credit card number. Those tickets then had to be printed and
mailed. They were actually handled and there were fees involved, which of
course were passed along to the consumer.
Now
we live in a culture of self-serve. We buy the tickets online with no live
intervention. The tickets are emailed to us. We can either print out our
tickets or just bring them up on our phones at the theatre for scanning. Then
why are we still paying the same handling charge as we used to when tickets
were handled?
I
recently bought tickets for a play at Stratford. Each ticket included a $2 facility
improvement charge and a $4.75 handling charge. This boggles my mind! I’ve
never heard of a facility improvement charge and I’d like any normal human
being to justify a $4.75 handling charge when I’m the only one doing the handling. In essence they’ve charged me $4.75 for sending me an email. Isn’t that
a nice way to gouge the public?
I
love Stratford and I understand that they’re a not-for-profit organization, but
I hate getting screwed by anyone. Raise the ticket prices if you have to by
$4.75 but don’t charge me a handling fee of $4.75 for self-service. It’s the
same sort of BS as the banks charging you to use an ATM to access your own
money.
We’ve
created a self-serve society and I have no objection to that. What I do object
to is being charged for service that isn’t being performed.
Shoutout to
ATM fees for making me buy my own money.
Unknown
Make
someone smile today.
Geri
No comments:
Post a Comment