I wish retail therapy was covered by my health insurance.
Unknown
Yesterday was such a beautiful day that my friend (and
colleague) Sue and I actually left the office for a stroll. We work in Yorkville
on a street with one boutique after another, the Mecca of shopping. As we
ambled along we noticed a new shop; or at least it was new to us, so we wandered
in for a look. There was a salesperson standing behind a desk shuffling some
papers and trying to look busy. Not once while we were in the shop did he acknowledge
our existence. It was as if we were non-corporeal, floating through the store,
invisible to all. I certainly don’t want someone to attach themselves to me
like a barnacle, but an acknowledgement is a necessity.
Truth be told, I didn’t like the clothes. They were way too
Zen, shapeless and overpriced for what they were; but the salesperson didn’t
know that. In fact, Sue quite liked a sweater and if the place was a little
more warm and welcoming, she might have tried something on. We left the shop
and we will not be going back again. There was also a new shoe store calling
our names and so we obediently obliged and went in. The staff was great – friendly and
engaging but not intrusive. And, in no time flat I bought a pair of boots that
I wasn’t even looking for. Sue and I both plan to go back and shop there again.
Shopping isn’t just about the merchandise; it’s about the
experience. And, the only way a customer can show appreciation or disdain is with
our dollar. How well you treat a customer is sometimes as important as what you
have to sell them. If more stores lived by this simple fact there would be
fewer “for lease” signs on storefronts.
Whoever said money can't buy
happiness simply didn't know where to go shopping.
Bo Derek
Make someone smile
today.
Geri
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